Rewards FAQ

iHerb uses the "last click" method, which is the most common form of attributing sales. To earn Rewards Credits, an order must first be properly attributed to You. To ensure that it is, a referred customer must click through using Your Rewards Link and not click on any other Rewards Link prior to making a purchase.

You can cash out Your Rewards Credit when You have at least $100 of Available Rewards, where the request can take up to 14 business days. Available Rewards balances that are below $100 are rolled over to next month, subject to the Terms of Use Agreement . If You cash out Your Rewards Credits, You are responsible for paying any applicable taxes.

There is a 35 day pending period before the Rewards Credits You earn from referral purchases, writing reviews and upvotes will become available for use. This time period is necessary to address canceled orders, cashback issues, returned products or other related issues.

iHerb uses Hyperwallet portal to pay out all cash out requests, which will take up to 14 business days to be fully processed. The time period is necessary to address any issues, run internal checks and transfer funds to the Hyperwallet portal. Additional questions on tracking payments or various payment transfers offered via Hyperwallet’s portal can be found here.