iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.
General Information
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Customs Information
Import tax and duties will be imposed on customers with order values exceeding $46.00 USD
Due to Thailand customs currently preventing importing of our products, we have currently suspended shipping orders to Thailand with DHL Express or UPS International. We are currently working with customs to determine what we can do to get our packages to be allowed entry into your country.
For information about customs, import duties, etc., visit: The Customs Department - Thailand
Shipping
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
Contact Us
Click here to get connected with iHerb's customer service.
