Shipping Information for Thailand

General Information

• Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
• Please check with your local customs office in Thailand to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

• For information about customs, import duties, etc., visit: The Customs Department - Thailand

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight.

The Estimated Delivery window provided by iHerb reflects the most standard delivery. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

• Delivery by Local Post: Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). With this option, tracking is available up to destination country. Due to reduced access within the local postal network final mile delivery tracking will not be available. iHerb is striving towards better visibility with this option.
• DHL/UPS: Due to Thailand customs currently preventing importing of our products, we have currently suspended shipping orders to Thailand with DHL Express or UPS International. We are currently working with customs to determine what we can do to get our packages to be allowed entry into your country.
• Delivery by Local Post Plus: This is an upgraded service that offers additional tracking within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local post

Contact Us

• Click here to get connected with iHerb's customer service.