Shipping Information for Thailand

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

Import tax and duties will be imposed on orders with the total value exceed 1,500 THB.

The Thailand Customs restricts cosmetic products for personal use: Max 6 in quantity of the same cosmetic product and max 2kg for the total weight of any cosmetic products in one order.

For information about customs, import duties, etc., visit: The Customs Department - Thailand

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

• Rincos/CJ Logistics: Applies to orders valued up to $60.00 and weighing no more than 3 lbs (1.36kg). For shipping related inquiries regarding CJ Llogistics orders, please contact CJ Logistics Customer Service at 02-0884870 Ext 100-11 or email at [email protected]


• Delivery by Local Post Plus: Additional tracking available within the destination country. Complete in-country tracking cannot be guaranteed as final mile scans are completed by the local post. Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). For shipping related inquiries please contact your local post.


• Delivery by Local Post: Applies to orders valued up to $100.00 and weighing no more than 4 lbs (1.8kg). With this option, tracking is available up to destination country. Due to reduced access within the local postal network final mile delivery tracking will not be available. iHerb is striving towards better visibility with this option. For shipping related inquiries please contact your local post.

Restrictions

At iHerb, we respect the rules and regulations of the Thailand government and do our best to block Customs prohibited products from our site. Please note that the following substances are not allowed to be imported into Thailand: DHEA and products containing poppy seeds and hemp.

Contact Us

Click here to get connected with iHerb's customer service.